Well, reports are coming out from the Delhi where LG Anil Baijal’s nod permitting, discoms will soon have to compensate you for unscheduled power cuts, failing which they may be fined up to Rs 5,000. Yes! Reports are confirming that CM Arvind Kejriwal on Tuesday approved the power department’s policy to this effect. Overall, now they sent the file to the LG office for final approval.
Some sources are saying that the privatization of power distribution — which happened around 15 years ago should have benefit consumers. A source is saying that an uninterrupted power supply, for which they paid, was their right. “The Delhi government is confident that LG will concur with the policy and will endorse this pro-consumer step, which will become a model for other governments across the country to follow,”
Also, the policy is saying that in case of an unscheduled cut, discoms will have to restore power within an hour. Even, if they didn’t give you power back in an hour then they have to pay a penalty of Rs 50 per hour per consumer for the first two hours. Also, this will be followed by Rs 100 per hour per consumer after two hours.
Also, the Government already stated that, “The exemption of initial one hour from the penalty will be granted to discoms only once a day and, in case of recurrence of failure of supply for the same consumer on the same day, the penalty will accrue right from the beginning of the duration of the unscheduled power cut.”
Sources are saying that an individual consumer being affected, the consumer will be required to file a “no current” complaint through SMS, e-mail, phone, app or website and their particulars, such as name, consumer account number, mobile number, etc. Also, they’ll get the complain and people will be captured at the time of the complaint registration. Overall, it is a unexpected thing by the government and now we are concerned about the misuse of this service and other things.
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